车辆保养与清洁

PURPOSE 目的

To supervise and control the vehicle maintenance expenses and to ensure hotel vehicles are in good condition.

确保很好的监督及控制车辆维修费用，确保酒店车辆良好状态。

POLICY 政策

It is the policy of the pullman linyi that that any hotel vehicle maintenance should be approved by hotel management with concerned form.

临沂铂尔曼酒店的政策是，酒店任何车辆维修保养必须以相关申请表通过酒店管理层同意。

Procedures程序:

1. Any hotel vehicle maintenance must be sent to the specialized contract garage.

任何酒店车辆维修保养必须送到相应合约汽车专修店。

2. Transportation supervisor should firstly make a request for any major car maintenance with the details as well as the quotation and submit to Chief Concierge together the maintenance record of the concerned vehicle.

车辆大修前车队主管应当填写申请表并附带报价及该车维修记录交与礼宾部经理。

4. FOM confirms the need of the service, he should also sign on the request.

前厅部经理确认维修需求后将在申请表上签字确认。

5. For minor repair and emergency case. The transportation supervisor will need to inform the Front Office Manager or the Assistant Front Office Manager in advance.

任何车辆小维修或紧急事件，车队主管必须提前通知前厅经理或前厅副经理。

6. Please be guided accordingly or else the hotel will not be responsible for the expanses occurred.

请严格按酒店相关条理执行，否则酒店不承担产生相关费用。

Hotel vehicle Cleanness酒店车辆清洁：

1. Hotel drivers are pointed to in charge of concerned vehicle cleanness and condition.

酒店司机必须指定负责相应车辆清洁和保养。

2. The afternoon shift drivers should send all of vehicle for cleaning according to the business situation. Any vehicle which is not been cleaned should be handed over to next shift.

每日中班司机必需根据酒店车辆生意情况将所有车辆送出清洗，任何没清洗车辆必须交给下一班司机。

3. The driver should make a maintenance request according to concerned vehicle mileage to transportation supervisor for approval before the vehicle was sent to garage.

司机必需根据相应车辆公里数向车队主管申请车辆保养，车辆在送到相应修车厂前必须获取车队主管同意。

4. The transportation supervisor must point a driver to replace the concerned work if any driver takes leave.

任何司机休假，车队主管必须指定相应司机负责休假司机车辆保养和清洁。

5. A general vehicle cleaning work must be carried out on every Friday.

每周五酒店所有车辆必须进行大扫除。

6. The transportation supervisor must submit a hotel vehicle maintenance record and monthly maintenance summary to Chief concierge on the 27th of each month.

车队主管必须在每月27日上交一份车辆维修保养总报和车辆维修月报至礼部经理处。

车辆保养与清洁Vehicle Maintenance