用psftp把公司的镜像文件上传到服务器，此镜像文件因为名称太长我给重命名为“cognosserver”，

将镜像文件挂载到isodata文件夹：mount -t iso9660 -o loop /home/cognos/cognosisodata/cognosserver.iso /home/cognos/cognosisodata/isodata

执行./issetup 安装程序，报错

安装报错，以libXm.so.3为关键字上百度搜索，说是需要安装libXp-1.0.0-8.1.el5.x86_64.rpm、openmotif-2.3.1-5.el5_6.2.x86_64.rpm 两个rpm包然后在创建软连接（这两个包已经安装了，要建软连接，百度了下软连接，发现解决方法中的命令是硬连接创建方式，应该是帖子上笔误了）

但是这样配置后再安装还是报同样的错误

网上也有遇到同样问题的，解决方法是卸载掉64位的，安装32位的。（我们装的是64位的）

卸载了64位的两个软件

安装libXp，安装openmotif，libXmu，又把软连接的文件放到了/usr/lib下

但是还是安装不了cognos

这个问题是因为要用到图形化界面来安装，所以改用xmanager连接linux主机。通过xmanager登录101（root用户登录的）

打开命令窗口，将镜像文件挂载到isodata文件夹：mount -t iso9660 -o loop /home/cognos/cognosisodata/cognosserver.iso /home/cognos/cognosisodata/isodata

通过界面的文件夹进入到/home/cognos/cognosisodata/isodata的linuxi38664，双击issetup执行安装

安装时选择的安装路径是/home/cognos/c8_64，选择安装内置内容库，其他都是默认选项

安装完成

配置：

cp $cognos_home$/c8/bin64/jre/1.5.0/lib/ext/bcprov-jdk14-134.jar $java_home$/jre/lib/ext

但是启动./cogconfig.sh报错

卸载了jdk32位，重新装了64位的

安装后./cogcongfig，再弹出配置界面后点击启动服务

但是有如下错误：

[ ERROR ] CAM-CRP-1042 Unable to create a PKCS#10 certificate request. Reason: java.net.UnknownHostException: ffsqmweb2: ffsqmweb2

张峰远程协助帮助解决了此问题，然后再启动cognos，没有问题了

然后进行了如下配置：

查看文档“手册_客户服务管理系统_Cognos安装手册 For Linux.doc”

9 配置Cognos安全认证（第三方权限）

修改后重启cognos，报错信息如下：

Successfully launched a test JVM with the memory setting of '768'. Note that this does not guarantee that IBM Cognos 8 will start and run successfully.

To see which JVM options are based on this setting, view c8_location/bin/bootstrap_.xml and see your JVM documentation for an explanation of those options.

[ ERROR ] CAM-AAA-0064 The function 'CAM_AAA_JniAuthProvider::InitializeClass' failed.

Since the value is empty, the feature is disabled. There is nothing to test.

[ ERROR ] The mail server cannot be reached.

19:37:42, 'ContentManagerService', 'StopService', 'Success'.

19:37:42, 'MonitorService', 'StopService', 'Success'.

19:37:42, 'CPS Producer Registration Service', 'StopService', 'Success'.

19:37:42, 'DeliveryService', 'StopService', 'Success'.

19:37:42, 'MetadataService', 'StopService', 'Success'.

19:37:44, 'JobService', 'StopService', 'Success'.

19:37:44, 'EventService', 'StopService', 'Success'.

19:37:44, 'BatchReportService', 'StopService', 'Success'.

19:37:44, 'ReportService', 'StopService', 'Success'.

19:37:44, 'SystemService', 'StopService', 'Success'.

19:37:45, 'PresentationService', 'StopService', 'Success'.

19:37:44, 'ReportDataService', 'StopService', 'Success'.

19:37:44, 'AgentService', 'StopService', 'Success'.

19:37:45, 'LogService', 'StopService', 'Success'.

[ ERROR ] CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos 8 service in the time allotted.

Check that IBM Cognos 8 service is available and properly configured.

经检查jar包无法打开报有损坏，且也没有配置数据库连接信息

首先处理的jar包损坏的问题，从word中再重新保存jar包，然后打开看是否有损坏，然后修改配置文件。

修改配置文件信息如下，然后重启cognos（将没有损坏的jar包重新上传），结果还是有报错

ERROR ] CAM-AAA-0064 The function 'CAM_AAA_JniAuthProvider::Configure' failed.

Provider initialization failure. Reason: java.sql.SQLException: ORA-00604: error occurred at recursive SQL level 1

ORA-20003: ip :10.8.7.8 is forbided!!!,Connecting DB by using network IP, probably something like 10.X.X.X,and pls call maguangtao(tel:189********) immediately and quickly!!!

ORA-06512: at line 25

此原因是他们没有给我们开发权限，林旭让局方开发了权限后，重启cognos就只有如下错误：

[ ERROR ] CFG-ERR-0106 IBM Cognos Configuration did not receive a response from the IBM Cognos 8 service in the time allotted.

Check that IBM Cognos 8 service is available and properly configured.

后来张峰远程又重新安装并配置了cognos，现在可以使用了。

安装cognos过程