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发布时间：2023-09-19 16:30:53

Elementary‐DifficultCustomer(B0001A:Goodevening.MynameisFabio,I’llbeyourwaiterfortonight.MayItakeyourorder?
B:No,I’mstillworkingonit.ThismenuisnoteveninEnglish.What’sgoodhere?
A:Foryousir,Iwouldrecommendspaghettiandmeatballs.
B:Doesitcomewithcokeandfries?
A:Itcomeswitheithersouporsaladandacomplimentaryglassofwine,Sir.
B:I’llgowiththespaghettiandmeatballs,saladandthewine.
A:Excellentchoice,yourorderwillbereadysoon.
B:Howsoonissoon?
A:Twentyminutes?
B:Youknowwhat?I’lljustgogrababurgeracrossthestreet.
Elementary‐CallingInSick(B0002A:Hello,Danielspeaking,howmayIhelpyou?
B:Hi,Daniel,Juliehere.
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A:Hi,Julie,howareyou?
B:Actually,I’mfeelingquiteilltoday.
A:I’msorrytohearthat.What’swrong?
B:IthinkI’mcomingdownwiththeflu.Ihaveaheadache,asorethroatarunnynoseandI’mfeelingslightlyfeverish.
A:Isee...soyou’recallinginsick?
B:Yes,Iwashopingtotakethedayofftorecover.
A:OK,then.Tryandgetsomerest.
Elementary‐DailyLife‐HotelUpgrade(C0003A:Goodafternoon.WhatcanIdoforyou?
B:I’dliketocheckinplease.IhaveareservationunderthenameAnthonyRoberts.
A:AllrightR.O.B.E.R.T.S...Oh,Mr.Robertswe’vebeenexpectingyou&andhereisyourkeycardtothepresidentialsuite.
B:Buttheremustbesomemistake;myreservationwasforastandardroom.
A:Areyousure?Letmedoublecheck.
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